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• A structured way of starting-up (new) customer solutions.
• Clear agreements with our customers, by using service level agreements (SLA) and key performance indicators (KPI).
• Proactive approach to our customers.
• Monitoring and steering our process by key performance indicators at all levels in our organization. Measuring and improving our processes by external and internal audits (we have our own certified internal audit team). Countermeasures are identified, tracked and used to drive improvements.
• Using techniques of continuous improvement for our activities.
• Investing in employees by training and further improving customer awareness.
• Taking care of a safe working environment, both internal and external.
• Offering Reverse Logistics Services to our customers.
• Good housekeeping, by using the 5S method (Sort-Store-Sweep-Standardize-Sustain) |
Quality Policy
Geodis Ireland is committed to providing Transport, Distribution
& Logistics services to all its customers,
delivering a professional, efficient and effective service at all times.
In order to achieve this, Geodis Ireland commits to meeting the requirements of ISO9000
and also to continually improving the effectiveness of the Quality Management System.
Quality Objectives have been implemented and are reviewed to ensure the
continuing effectiveness of the Quality Policy.
All employees have been made fully aware of the Geodis Ireland Quality Policy and
their individual responsibilities in delivering this commitment.
